Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Introduction and Scope
At Zelorra Kinaris, we understand that your privacy is fundamental to your trust in our financial services. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you interact with our machine learning finance platform. We're committed to transparency in our data practices and ensuring you have control over your personal information.
This policy applies to all users of zelorrakinaris.com, including visitors browsing our content, registered users accessing our services, and clients utilizing our machine learning financial solutions. By using our services, you acknowledge that you've read and understood this privacy policy.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when registering for our services, requesting consultations, or communicating with us. This includes:
- Contact details: name, email address, phone number, and mailing address
- Professional information: company name, job title, industry sector
- Financial data: investment preferences, risk tolerance, financial goals
- Account credentials: usernames, encrypted passwords, security questions
- Communication records: emails, support tickets, consultation notes
Automatically Collected Information
Our systems automatically collect certain technical information to improve your experience and ensure security:
- Device information: IP address, browser type, operating system, device identifiers
- Usage analytics: pages visited, time spent, click patterns, feature usage
- Location data: general geographic location based on IP address
- Cookies and tracking: session data, preferences, authentication tokens
Financial and Market Data
As a financial services platform, we may collect and process market-related information to provide our machine learning insights:
- Portfolio information and investment holdings
- Transaction history and trading patterns
- Risk assessment data and financial modeling inputs
- Market research preferences and analytical requirements
How We Use Your Information
Primary Purpose: We use your information primarily to deliver our machine learning financial services, provide personalized insights, and maintain the security and functionality of our platform.
| Data Category | Primary Uses | Legal Basis |
|---|---|---|
| Contact Information | Service delivery, support, important updates | Contract performance, legitimate interests |
| Financial Data | Personalized analysis, risk assessment, recommendations | Contract performance, consent |
| Usage Analytics | Platform improvement, security monitoring | Legitimate interests |
| Communication Records | Customer support, service quality, compliance | Contract performance, legal obligations |
We also use aggregated, anonymized data to improve our machine learning algorithms, conduct market research, and develop new features. This aggregated data cannot be used to identify individual users and helps us enhance our services for all clients.
Data Sharing and Disclosure
We maintain strict controls over how your information is shared. We never sell your personal data to third parties for marketing purposes. However, we may share your information in specific circumstances:
Service Providers and Partners
- Cloud hosting providers for secure data storage and processing
- Payment processors for handling financial transactions
- Analytics services for platform performance monitoring
- Customer support tools for efficient service delivery
All service providers are bound by strict confidentiality agreements and data processing agreements that ensure your information is protected according to our standards.
Legal Requirements
We may disclose your information when required by law, such as in response to court orders, regulatory investigations, or to comply with financial reporting requirements. We will notify you of such disclosures when legally permitted.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will provide notice and ensure equivalent privacy protections continue.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
Enterprise-Grade Security: We employ bank-level encryption, multi-factor authentication, and continuous monitoring to safeguard your data.
- End-to-end encryption for data transmission and storage
- Regular security audits and penetration testing
- Access controls with role-based permissions
- Secure backup systems with geographic redundancy
- Employee training on data protection best practices
- Incident response procedures for potential security events
While we maintain robust security measures, no system is completely immune to risks. We continuously update our security protocols to address emerging threats and maintain the highest standards of data protection.
Your Privacy Rights
You have significant control over your personal information. Depending on your location, you may have the following rights:
Access and Portability
- Request a copy of all personal information we hold about you
- Download your data in a portable, machine-readable format
- Transfer your information to another service provider
Correction and Updates
- Correct inaccurate or incomplete information
- Update your contact details and preferences
- Modify consent settings for optional data uses
Deletion and Restriction
- Request deletion of your personal information
- Restrict processing for specific purposes
- Object to automated decision-making
To exercise these rights, contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your information.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods vary based on the type of information and our legitimate business needs:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 7 years | Regulatory compliance, tax requirements |
| Financial Records | 7-10 years | Legal obligations, audit requirements |
| Communication Logs | 3 years | Customer service quality, dispute resolution |
| Usage Analytics | 2 years | Platform improvement, security monitoring |
When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we may need to retain certain information for legal or regulatory compliance.
International Data Transfers
As an Israeli-based company serving international clients, we may transfer your information across borders. We ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent protection levels
- Binding corporate rules for intra-group transfers
- Your explicit consent for specific transfers when required
We regularly review and update our transfer mechanisms to ensure continued compliance with international data protection requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not function properly with cookies disabled.
Types of Cookies We Use
- Essential cookies: Required for basic platform functionality and security
- Preference cookies: Remember your settings and customization choices
- Analytics cookies: Help us understand how you use our platform
- Marketing cookies: Used for relevant content and communication (with consent)
Children's Privacy
Our services are designed for adults and businesses. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child, we will delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Notify you via email or platform notification
- Update the "Last Updated" date at the top of this policy
- Provide a summary of key changes
- Seek additional consent when required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
We aim to respond to all privacy inquiries within 48 hours and resolve any issues promptly and transparently.